Clock & Watch Services | Call 804-282-0331

Trust your time to our craftsmanship.  With over 40 years of experience and thousands of satisfied customers, The Clock Shop of Richmond offers unparalleled service on most timepieces and clocks — from minor adjustments to complete mechanical restorations. We use only premium materials for repairs on your cherished clock or watch.  You can trust that your clock will be handled with care as it travels to our clock shop or to your home or office.

For your convenience, we offer home and office service calls on clock repairs in Richmond and most surrounding counties.  You can call us any time we are open to set up a service call. *Please note, because of COVID-19, we are only taking customer’s information and placing you in a cue as we are trying to catch up on prior calls and deliveries.

All repairs performed on your clock or watch include a 1 year warranty.

Need a battery for your watch?  Bring it in any time we are open!  Most watch batteries will be $12 and can be done while you wait.  Some, however, are more difficult as they have small screws or have to be done by our watchmaker and taken in to be done.  These may be $15 to $75.  Due to unpredictable customer volume, we reserve the right to take in your watch and have it ready within a week. 

Clock Services:
Grandfather, Wall, Desk, Mantel, & Cuckoo Clocks (see exceptions below)
Antique, Vintage and Modern
Clock restoration (Installation of brass bushings, polishing of pivots, etc.)
Part replacements or repairs
Cleaning in ultrasonic cleaning solution, oiling and adjusting
Packing and moving grandfather clocks
Quartz Clocks (Battery powered)
Quartz Conversion (Putting a battery powered movement in a mechanical or electric clock)

Watch Services:
Antique, Vintage and Modern
Mechanical, Battery, or Automatic
Pocket Watches
Battery Replacement (Most can be done while you wait and start at $12)
Band replacement, repairs, sizing, and link adjustments
Crystal replacements & installations
Complete watch overhauls (disassembling, cleaning in ultrasonic cleaning solution, reassembling, oiling, adjusting, testing)

Brand Names We Fix:
Boston Clock Company, Seth Thomas
Ansonia
Waterbury
Chelsea
Gilbert
Hermle
Junghans
Tiffany & Company
Enfield
Urgos
Welch
Kieninger
New Haven
Sessions
Gustav Becker
Kienzle
Reproductions, some music boxes….. and more!

Unfortunately, we do not work on the following:
Antique cuckoo clocks, Cuckoo clocks with music boxes on the roof, Wooden works clocks, Atmos clocks, Anniversary/400 day clocks, Saw tooth clocks, Battery operated cuckoo clocks, Melody in motion clocks (Seiko, Rhythm, etc.), Time clocks

Also, parts on some watches can be very limited.    Please note that there are no parts available for faux/reproduction watches. Bring your watch in for a free estimate on needed repairs! 

Please note:  The Clock Shop of Richmond, LTD reserves the right at any time to refuse service. If a special request is made to repair/replace a part and it is determined that the movement needs repairs, The Clock Shop of Richmond offers no warranty on the functionality or operations of that said piece.  No repairs, no warranty, no exceptions.  The Clock Shop of Richmond, is not responsible for items left over 60 days. Storage fees may apply to items left over 60 days.