804.282.0331

Refunds Exchanges

Refunds/Exchanges

 

  • Cash refunds and/or check payments may require a refund check to be issued.
  • Special Orders and Consignment items are final sale. No exchanges or refunds.
  • We do not offer refunds on estimate fees.
  • Parts we install are supplied by our distributors and some must be handmade/customized to fit your timepiece. We do not offer refunds on parts we install.
  • Due to individual use/wear, watch bands are warrantied for 1 month. The band must be in mint/resalable condition with all original packaging and receipt. A store credit or exchange will be issued for all bands that are non-saleable or without a receipt.