Parts
Clock & Watch Services
Parts, accessories, and helpful service information from The Clock Shop of Richmond, LTD.
If you need keys, cranks, winders, suspension springs, weight parts, or general service guidance, review the information below or contact the shop at 804-282-0331.

Keys & Cranks
We carry different sizes and can help fit the proper winding key when possible.
E-Z Winders
Helpful winding accessories are available in different materials and sizes.
Suspension Springs
We stock many suspension springs, but fitting depends on movement details.
Weight Parts
Limited weight shell parts and certain chains may be available depending on style.
Clock Keys / Cranks
There are more than 15 different sizes of clock keys and winding cranks.
Do not use a key or crank that fits loosely on the winding arbors. A loose fit can allow click springs or mainsprings to let go and can also wear the winding arbors.
If you need a key for winding your clock, please bring the clock with you so we can properly fit it. Winding arbors wear over time, so the correct size may differ from the original key.
Some clocks require a separate, smaller key for adjusting timekeeping.
Cranks are used to wind weight-driven clocks and also come in different sizes. Please let us know if you need help finding the correct one.

E-Z Winders
Having difficulty winding your clock? We offer E-Z Winders that fit onto a clock key and make winding easier by improving grip and comfort.
Plastic E-Z Winder — 2 sizes available: 1mm–1.5mm slots or 1mm–2mm slots. $15 each + tax.
Brass / Metal Winder — 2 sizes available: 6.4mm or 7mm. $35 each + tax.
Each winder fits only one key. Every additional key will need its own separate winder. Before installing any winder, make sure your key is the proper fit and is not loose on the winding arbors.

Door Keys
Modern grandfather clock door keys are available for $35 + tax each.
Because many different companies manufactured clock locks and keys, we cannot guarantee that a replacement key will fit your clock.
Please keep your receipt in case a return or exchange is needed.
Skeleton keys are no longer being made. Please check with your local locksmith for those.
We do not have replacement door keys for older antique clocks.

Suspension Springs
We carry numerous suspension springs for purchase, with prices ranging from $10 to $75.
We do not carry or sell 400-day / Anniversary clock suspension springs.
In many cases, we will need your clock’s movement number or other identifying information to sell you the correct replacement.
If your clock is due for maintenance or repairs, we will not simply install a replacement suspension spring by itself. Any required maintenance will be quoted together with the installation cost. We do not offer “Part & Piece Work.”

Parts for Weights
We sell a limited assortment of weight shell caps, ends, hooks, and bottoms.
Because many older styles are no longer manufactured, exact original replacements may not always be available. In some cases, a replacement may need to be custom made.
Chains are also available in limited sizes. We will need to know the thickness and links per square foot from your original chain.
If you do not have the original chain, we will need the movement manufacturer and model number. Some chains are no longer being made, so replacements may not be available.

Need Help Finding the Right Clock Part?
Bring your clock when possible so the shop can better help fit the proper key, crank, or replacement part. Some items require movement details before a match can be confirmed.