Contact
Contact The Clock Shop of Richmond, LTD at 804-282-0331
or fill out the form below, and someone will get back to you!
Whether you are looking to repair, or restore your timepiece, The Clock Shop of Richmond is able to handle it.
For over 40 years, our experienced watch and clock maker have seen and repaired it all. Whether you need a simple battery replacement, a grandfather clock cleaning or a complete restoration.
We also offer In-Home/Office Service Calls (within 30 miles) if you are unable to get to us! Please reference the “Service Calls” tab, above.
We look forward to hearing from you.
Store Hours of Operation:
Tuesday-Friday: 9am-5pm
Saturday: 10am-2pm
Sunday-Monday: CLOSED
The Clock Shop of Richmond, LTD is located at
6000 West Broad Street,
Richmond, VA 23230
Richmond, VA 23230
Store Phone #’s 804-282-0331 ~ 804-282-0367
Please do not leave voicemails as they are not checked!
Please do not leave voicemails as they are not checked!
PLEASE NOTE: We are aware that when calling some customer’s cell phones (may be landlines as well), that we show up as “Specko Hotel,” “Hotel” or blank, with no information listed. Over the past year we have attempted to fix this to no avail. To avoid missing our calls/voicemails, please store our two, above phone numbers into your phone. These are the only numbers that we will contact you. We will continue to try and resolve the issue and apologize for any inconvenience.
We do not close for lunch.
No appointment needed to drop off or pick up.
If you are calling for an update or to inquire about a current repair, please provide us with your customer/account number.
The Clock Shop of Richmond closes for most major holidays.
Inquiries
If you are unable to reach us during normal business hours, we are assisting other customers.
Due to a very high call volume, please do not leave a message, as they are not checked, but try your call again later. Or fill out the contact form below and click “submit.” We will get back to you during normal, business hours.
This form is for customers and serious inquiries only. NO soliciting!
We observe most major holidays and will be closed on New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas. All other closures will be posted here.
The Clock Shop of Richmond will never share/sell any customer information. All information given to us will be kept private and protected.
Smile, your on camera! For security purposes we have multiple cameras and reserve the right to record/video anyone that enters the store.
The Clock Shop of Richmond will not tolerate any abusive language or behavior.
WE RESERVE THE RIGHT TO REFUSE SERVICE AT ANY TIME. No refunds will be given on estimate fees or deposits.
Inclement weather: If the forecast is calling for over 3 inches of snow/ice, you have a service call scheduled for that day, and you do not receive a confirmation phone call by 10:30am, most likely we have closed. We apologize for any inconvenience and will contact you once we are back in the office, and the roads are safe. Your service call will be rescheduled.
The safety of our staff, customers and their property are our 1st priority. Safety first!